🔒 Privacy Policy – Hotel Mandakini, Uttarkashi

At Hotel Mandakini, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us—whether booking a stay, contacting us, or browsing our website.


1. Information We Collect

We may collect the following personal information:

  • Name, contact number, email address, and postal address

  • Government-issued ID (Aadhar, Passport, PAN, etc.)

  • Payment details (secured and encrypted)

  • Booking history and preferences

  • IP address and browser/device data when using our website


2. How We Use Your Information

Your information is used strictly for:

  • Processing reservations and payments

  • Verifying identity during check-in

  • Improving guest experience and personalizing your stay

  • Communicating with you about your booking or special offers (with consent)

  • Fulfilling legal and regulatory requirements


3. Data Sharing and Disclosure

  • We do not sell or rent your personal information.

  • Data may be shared with trusted third-party service providers (like payment gateways or booking engines) only to fulfill your booking or improve our services.

  • We may disclose data if required by law or to protect our rights and the safety of guests or staff.


4. Data Security

  • We implement industry-standard security measures (encryption, firewalls, access control) to protect your information.

  • Guest data is stored securely and accessed only by authorized personnel.


5. Cookies & Website Analytics

  • Our website may use cookies and analytics tools (like Google Analytics) to understand user behavior and improve site performance.

  • Cookies can be disabled via your browser settings.


6. Your Rights

You have the right to:

  • Access, correct, or update your personal information

  • Withdraw consent to marketing communications at any time

  • Request deletion of your data (unless required for legal reasons)


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.


8. Policy Updates

This policy may be updated occasionally to reflect changes in laws or services. Any changes will be posted on this page with a revised date.


9. Contact Us

For any privacy-related queries, please contact:

Hotel Mandakini
Uttarkashi, Uttarakhand, India
📞 +91 8979238567
📧  info@hotelmandakini.in